Terms of Service

Terms of Service

Effective date: July 25, 2025
Website: www.sollercitrusroute.com

1. Introduction

Welcome to Sóller Citrus Route, a curated platform showcasing local culture, landscape, and premium products from Sóller, Mallorca. These Terms of Service govern your use of our website, digital content, and any purchase or subscription made through our platform.

By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use our services.

2. Services Provided

  • Informational content about Sóller’s cultural and historical heritage
  • Access to our guided routes and physical product collections
  • Digital downloads (audioguides, publications)
  • Optional subscriptions to exclusive content or newsletters
  • Ecommerce purchase of physical items (e.g., t-shirts)

3. Payments & Subscriptions

All payments are securely processed via third-party services (e.g., Stripe, PayPal, or Bizum). We do not store any credit card or banking data. Prices are listed in EUR (€) and include applicable VAT.

By subscribing or purchasing, you agree to:

  • Provide accurate billing information
  • Comply with local tax laws and import regulations
  • Accept that recurring subscriptions (if applicable) can be canceled before the next billing cycle

4. Returns & Refunds

Physical items can be returned within 14 days if unworn and undamaged. Shipping for returns is at the customer’s expense unless the item is defective.

Digital content (e.g., audio guides, downloads) is non-refundable once accessed or downloaded.

5. Intellectual Property

All content on this site is the property of Sóller Citrus Route Co. or its respective creators and protected by copyright and trademark laws. You may not reproduce or commercialize any content without prior written consent.

6. User Conduct

You agree not to misuse the website, infringe on any rights, or use our content for illegal or harmful purposes.

7. Limitation of Liability

We strive to offer accurate, updated content, but are not responsible for technical issues, errors, third-party failures, or damages resulting from misuse.

8. Governing Law

These terms are governed by Spanish law and subject to the courts of Palma de Mallorca, Balearic Islands.

9. Contact

📧 info@sollercitrusroute.com
📍 Sóller, Illes Balears, Spain